Roomlala Help Centre

Other

• How does paying in instalments work?
• How does a booking work? (for guests)
• What happens in case of cancellation? (for the guest)
• What happens if a booking is cancelled? (for the host)
• When can I contact the host freely?
• How can I get the tenant's contact details?
• How does the security deposit managed by Roomlala work?
• Tenant refunds
• How do reviews work?
• What happens in the event of an early departure?
• Modification of service fees for guests
• What should I do if I haven't heard back from the person I'm contacting?
• Paying in instalments: how does the payment schedule work?