1. Purpose

The general terms and conditions below are intended to present the services provided (hereinafter referred to collectively as the "Services") on the Roomlala.com website and on the following other sites (hereinafter referred to collectively as the "Derived sites"): roomlala.com and chambrealouer.com, as well as to define the rights and obligations of both parties.

Roomlala is an online platform that can be used by individuals who have rooms to rent or who are looking for accommodation to post listings and get in touch with each other. These services are accessible on Roomlala.com as well as on all derived sites that reproduce or include its content (hereinafter referred to collectively as "derived sites").

The terms "Roomlala", "our", "we" or "us" now refer to Roomlala.com.

  • The term "accommodation" refers to all residential and other properties.
  • The term "Roomlala content" refers to all content offered by Roomlala via the site or services, our advertising campaigns or official social media accounts.
  • The term "Host" refers to a user who offers a rental and publishes a listing for this purpose, whether or not this user is a landlord in the legal sense of the term.
  • The term "Tenant" refers to a user who is searching for or viewing a listing published by a Host.
  • The term "member" refers to both hosts and tenants who have completed the account registration process on Roomlala.com.

These general terms and conditions are accessible and printable at any time from the "General terms and conditions" page.

Certain parts of the site may be governed by other terms and conditions, standards, guidelines or policies published or may require you to accept general terms and conditions that govern that part of the site. In the event of a contradiction between the terms and conditions of these general terms and conditions and those governing a specific part of the site, those specific terms and conditions would take priority regarding the use of that part of the site.

If you do not accept these General Terms and Conditions, you do not have the right to obtain information or continue to use the Site or the Services. Any use of the Site or the Services in violation of these General Terms and Conditions is subject to civil and criminal proceedings.

If you decide to post a listing on Roomlala.com, you agree and accept that your relationship with Roomlala is limited to that of a member and an independent third party and that in no case can you be considered an employee, agent, partner or contractor of Roomlala. You act exclusively in your own name and for your own interests and not on behalf of or in the name of Roomlala. Apart from listing moderation, Roomlala does not control and does not have the right to control your listing, your offline activities related to your listing or any other matter related to any listing published on the site.

You acknowledge and agree that you are not authorised to give the false impression that you are endorsed by, in partnership with or acting on behalf of or in the name of Roomlala, in particular in the case of the inappropriate use of any Roomlala intellectual property.

You acknowledge and agree that by accessing or using the Site or the Services, or by downloading or posting any content to or from the Site, you confirm that you have read, understood and accepted the General Terms and Conditions presented. If you accept the presented General Terms and Conditions on behalf of a company, organisation or other person, you declare and warrant that you have the right to bind said company, organisation or person to the presented General Terms and Conditions.

2. Ownership of the Site and Services & Contact

The Site and the Services are operated by Webalterimmo, a company registered in France (SAS of €111,800 - registered with the Paris Trade and Companies Register - Company No. 512 477 662), EU VAT number FR 70 512477662. Registered office: 42 rue des Jeûneurs 75002 Paris.

The Company Webalterimmo SAS represented by Philippe Roualle de Rouville holds a professional licence no. CPI 7501 2016 000 014 825 in property management granted by the Paris Prefecture on 8 November 2011 (Institutional guarantor and liability: LLOYD'S - 8/10 Lamennais 75008 Paris).

3. Right of withdrawal

In accordance with article L221-28 of the Consumer Code, section 6: right of withdrawal applicable to contracts concluded at a distance and off-premises (Articles L221-18 to L221-28), the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose performance has begun before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, when:

a) He has given his express prior consent for the performance of the contract to begin before the expiry of the withdrawal period; and

b) He has acknowledged that he will lose his right of withdrawal; and

c) The professional has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of article L. 221-13.

4. Modification

Roomlala reserves the right to modify the site or the services or to modify these general terms and conditions at any time and without prior notification.

5. Eligibility

The site and the services are exclusively intended for the use of adults. Any use or access to the site by a minor is strictly prohibited. By accessing or using the Site or the Services, you declare and warrant that you are over 18 years of age.

6. Operation of the Site and Services

The Site and the Services can be used to allow Members to post or view listings in order to connect to organise the rental of an Accommodation. These accommodations are presented in listings published via the Site and the Services by Hosts. It is possible to view the listings on the site without being a member of the Roomlala site, but to book an Accommodation or create a Listing, you must create a Roomlala Account.

Roomlala is a community platform via which Members can post or view listings and interact directly with each other in order to book Accommodations. Roomlala is neither the owner nor the holder of the properties: Roomlala is also not a supplier of properties and does not own, sell, resell, provide, rent, manage or control the properties. Unless expressly stated otherwise on the Roomlala platform, Roomlala's responsibilities are limited to facilitating access to the Site and the Services.

Roomlala does not manage and cannot manage the content of the listings, nor the status, legality or suitability of the accommodations. Roomlala excludes any liability regarding the listings and the Accommodations. Consequently, Members making or accepting bookings do so at their own risk.

7. Account creation

To access certain features of the Site and to create or post a Listing, you must register to create an account (hereinafter referred to as "Roomlala account") and become a member.

You are responsible for protecting your password. You must not reveal your password to third parties and you are responsible for all activity on your Roomlala account, whether you have authorised these actions or not. You must inform Roomlala immediately of any unauthorised use of your Roomlala account.

8. Accommodation listings

As a Member, you have the option to create and post listings. To create a Listing, you must provide various details about the Accommodation in question, including the location, capacity, size, features and availability of the Accommodation as well as its price. The listings are made public via the Site and the Services. You understand and accept that the order and ranking of Listings in search results depend on many factors, including the location, trust rating and the Tenant's search history.

You acknowledge and accept full responsibility for all Listings you post. Consequently, you declare and warrant that any Listing you post and any Accommodation booking made in relation to a Listing you have posted (i) does not violate any agreement with third parties such as syndicate or housing association agreements, co-ownership regulations, (ii) (a) that any Listing and any booking for a Listing or the Accommodation presented in a Listing you have posted complies with all applicable laws, financial obligations, regulations and rules that could apply to any Accommodation presented in a Listing you have posted (including any required permission, licence and registration) and (b) that any Listing or Accommodation booking does not violate the rights of a third party. Roomlala accepts no liability regarding the compliance or non-compliance by the Host with an agreement or an obligation contracted with a third party, or laws, rules or regulations that may be applicable. Roomlala reserves the right to withdraw or disable access to any Listing at any time and without prior notice for any reason, including Listings that Roomlala, at its sole discretion, considers questionable, in contradiction with the General Terms and Conditions or harmful to the Site or the Services.

Roomlala advises hosts to take out specific insurance for the Accommodations they offer. Be sure to read any insurance policy you have purchased for your Accommodation and ensure that you are aware of the exceptions and clauses, in particular those which indicate whether or not the insurance in question covers the acts or omissions of Tenants (or persons invited into the Accommodation by the Tenants of the Accommodation) during their stay in your Accommodation.

9. Endorsement

Roomlala does not in any case guarantee a Member, a Listing or an Accommodation. These General Terms and Conditions stipulate that Members must provide accurate information in their Listings. It is possible that, for the sake of transparency or to increase a Member's trust rating, Roomlala may ask you to provide proof of identity, but this does not constitute a statement, confirmation or approval regarding the Members or their identity. It is, however, possible that, in cases of detected stolen identity, a Member's profile may be deleted and banned from the Roomlala site.

The trust rating on the site corresponds to the information that the Member has provided themselves on their profile as well as the number of documents proving their identity that they have provided but this does not guarantee anything else. The trust percentage does not constitute an approval or a guarantee on the part of Roomlala towards a Member regarding their identity or reliability. The trust score percentage can be useful to provide an idea of the personality, reliability and respectability of the Member with whom you have corresponded.

By using the Roomlala Site or Services, you agree that any legal claim made following the actions or omissions of other Members is limited to a claim against the Members responsible for any harm suffered. Roomlala cannot in any case be held responsible for such acts or omissions. Roomlala encourages its Members to communicate as much information as possible about the proposed accommodations and bookings.

10. Bookings, Premium membership and payments

The Tenant has the option to view all Listings online on the Site and can access them by performing a search using various criteria. Subject to certain provisions, the Tenant wishing to get in touch with a Host has the option to send them a Booking request in the form and by the technical means deemed appropriate by Roomlala. The Host receives the Booking request in their Personal space and can view the Tenant's profile.

As a Host, when a Tenant contacts you for a booking request regarding your Accommodation on the Site, you can choose to accept or refuse their booking request.

Attention: accepting a Booking request does not in any case constitute consent to the rental concerned, simply the Host's acceptance to enter into a discussion with the Tenant. The Tenant must receive a response to their Booking request, positive or negative, within 2 days of their Request.

The Host has access to the list of Tenants looking for a rental in their area and, subject to certain provisions, can view their contact details.

It is the Tenant's responsibility to create search alerts in their Account in the form and according to the technical means that Roomlala deems most appropriate to provide this Service.

The Tenant is informed and specifically agrees that their geographical location (once provided) and their profile may be viewed by the relevant Hosts or sent to them.

The Host can, upon receipt of the Booking request in their Account, view the Tenant's Profile and is free to accept or refuse this Booking request. Members can access the Service via their account.

Members can access the Services either free of charge or as part of a subscription to Premium membership under certain conditions:
- The Tenant can send a Booking request for free to all Hosts who have published a Listing on the Site. The Host can receive Booking requests for free from all Tenants subscribed to the Site.
- The Tenant who has subscribed to a Premium Pass has the option to communicate freely with all Hosts subscribed to the Site and to send them their contact details.
- The Host who has subscribed to a Premium Pass also has the option to communicate freely with all Tenants subscribed to the Site and to send them their contact details.
- All Members can subscribe to a Premium Pass on the Account page and choose the subscription plan and rates (VAT included) they prefer. The Premium Pass is payable by credit card via a secure online payment platform or via Paypal. Roomlala reserves the right to suspend the Premium Pass in the event of a payment problem. By default, the Premium Pass is automatically renewed (this information is also communicated in the subscription email). The subscriber can deactivate the automatic renewal in their personal space.
- The payment for all rentals must be made online by bank card via Roomlala (secure 3DS payment). Roomlala will never ask you to make a payment by postal money order and we recommend that all Members treat any request to that effect from another Member with suspicion.

Attention, Roomlala reserves the right to delete the account of a host (Premium member or not) who has not made an online booking on the site after receiving more than ten booking requests.

To cover the operating costs of the Roomlala site, we charge a commission to tenants and hosts for each booking confirmed on the site. This commission, which is calculated as a percentage of the booking amount, can vary (between 3 and 4.5% for hosts, and between 12 and 20% for tenants).

The exact amount of the commission fees is indicated before the booking confirmation.

The commission fees are displayed in the information relating to the booking. The exact cost of the service will appear on the page preceding the booking payment and on all receipts sent to the tenant.

The payment of the rent to the Host is made within 48 hours after the Tenant's arrival at the Accommodation.

The rent amount is sent to the Host by bank transfer. It is therefore imperative that the host has provided their bank details in the "Profile" section of their personal space.

In the event of cancellation by the tenant before their arrival, the amount of the Tenant refund and the amount of the compensation paid to the host depend on the time remaining before the start of the rental (see details in the help centre).

If an Accommodation is not compliant with the listing or is unsanitary, it is up to the Tenant to declare a dispute until the day after their arrival at 1pm in their messages.

For rentals of more than 2 months, from the 2nd month, the scheduled payments are transferred to the Host at the earliest 48 hours after the payment due date, or 48 hours after the payment date if it occurs after the due date, subject to the prior receipt of the payment by Roomlala, each month for the entire duration of the Accommodation rental. Generally speaking, by creating a Roomlala Account, the Host consents to a management mandate with Roomlala, for the purpose of receiving, in their name and on their behalf, all sums or values resulting from the rental of an Accommodation put online on the Site by the Host. This mandate is valid for a period of one year, tacitly renewable from year to year for a maximum duration of thirty years. It can be terminated by contacting our Customer Service. The subject of the request sent via our contact form must specify "Termination of mandate".

In the event of material damage or theft, it is up to the Host to contact Roomlala directly in order to enact the necessary compensation.

As a Tenant, you are required to return the Accommodation in the state in which you found it upon your arrival. You acknowledge and accept that as a Tenant, you are responsible for your actions and omissions and those of any person you invite or give access to the Accommodation. Hosts may choose to request security deposits in their listings.

Roomlala will not be directly involved in the creation of a Rental Contract. This Contract will be signed solely by the Host and the Tenant. Thus, Roomlala is exempt from any liability (legal or otherwise), if any form of conflict, disagreement or grievance arises. Any problem derived from the aforementioned rental contract will be resolved between the Tenant and the Host. Furthermore, Roomlala will not take any part in the negotiations concerning a deposit request made by the Host, reflected in the Rental Contract or in any other type of agreement, and will in no case act as a mediator in the event of a disagreement following the Contract.

Roomlala recommends that the Tenant, as well as the Host, read the rental contract carefully, or any other type of agreement created between the two parties, as these documents will serve as the basis for their relationship.

For long-term rentals, Roomlala reminds the Host and the Tenant each month that the rent payment deadline for the coming month is approaching. Roomlala also provides a secure payment platform allowing the Tenant to pay their rent online, and the Host to receive the rent once the online payment has been made. This service is in no case covered by an unpaid rent guarantee. Roomlala declines all responsibility in the event of unpaid rent and will not act as an intermediary in the event of a dispute over unpaid rent. Any rent payment problem must be resolved between the Tenant and the Host linked by the rental.

At the Host's request, Roomlala's intermediation in the payment of rent can be deactivated if the Host and the Tenant have agreed on an early termination of the rental. This means that Roomlala will no longer send rent payment requests to the Tenant, will no longer allow the Tenant to pay their rent online each month, will no longer inform the Host when the Tenant has made the online payment, will not transfer the rent to the Host to their bank account and will no longer provide rent receipts to the Tenant. The deactivation of the online rent payment does not mean that the rental has ended. Any termination of the lease must be managed between the Tenant and the Host. Furthermore, Roomlala will not take any part in the negotiations concerning the termination of the rental, and will act as a mediator during a disagreement. If the Tenant or the Host wishes to end the rental, they are invited to find out about the law and the terms of termination according to the type of lease.

11. Premium membership refund

A Tenant can benefit from a refund of their Premium Pass if all of the following conditions are met:

  • The Premium Pass has been finished for less than 7 days.
  • Over the duration of the Premium Pass, no confirmed booking.
  • Over the duration of the Premium Pass, no exchange of contact details (email address or telephone number) must be detected in the messages linked to relationships created during this period.
  • The Tenant must have a profile containing a photo and a verified identity.

A Host can benefit from a refund of their Premium Pass if all of the following conditions are met:

  • The Premium Pass has been finished for less than 7 days.
  • Over the duration of the Premium Pass, no confirmed booking.
  • Over the duration of the Premium Pass, no exchange of contact details (email address or telephone number) must be detected in the messages linked to relationships created during this period.
  • The Host must have a profile containing a photo and a verified identity.
  • The Host must have at least one active listing with a quality score greater than 80%.

The verification of a possible exchange of contact details can be carried out by automated processing of the messages exchanged on the platform.

No refund will be made if one of these conditions is not met.

12. Unsubscription

A Member can unsubscribe from the Site and the Services at any time by following the procedure specified in the Help Centre here or by contacting our data protection officer directly at the following address: dpo@roomlala.com.

Unsubscribing from the Services leads to the deletion of the Member's Account and, for Hosts, all listings they have published on the site. If a Member unsubscribes from their Premium Pass before the end of the subscription, they will not be entitled to any refund of the Premium Pass for the period in question.

13. Foreign currencies

Tenants and hosts can choose to pay and receive payments in different currencies, which implies the necessary currency conversions. Although the Roomlala platform allows its Members to view the rental prices of Listings in a large number of currencies, there is a limited number of currencies in which customers can make and receive payments. The currency is not always assigned by default based on the given geographical area.

14. User behaviour

You understand and acknowledge that you are responsible for your own behaviour with regard to the laws, rules and regulations, as well as the financial obligations that govern your use of the Site and the Services. By using these, you cannot and agree not to do the following:
- Infringe regional, national or legal laws, regulations or court decisions, including urban planning restrictions and tax regulations;
- Use software, devices, scripts, robots, backdoors or other manual or automated means or processes to access, "scrape", "crawl" or "explore" any web page or any other service contained in the Site, the Application, the Services or the collective Content;
- Access the Site and/or the Services for commercial or marketing purposes;
- Access the Site and/or the Services for commercial or other purposes that are not expressly authorised by the General Terms and Conditions or in a manner that falsely implies Roomlala's approval, its Partners or that misleads anyone regarding your relationship with Roomlala;
- Dilute, tarnish or otherwise harm the Roomlala brand in any way, including through the unauthorised use of the word Roomlala or derived terms in domain names, trade names, trademarks or other identifiers of source, or by registering and/or using domain names, trade names, trademarks or other identifiers of source that closely imitate or are similar to the point of causing confusion to domains, trademarks, slogans or promotional campaigns of Roomlala;
- Violate the rights of Roomlala or of any person, including their rights to intellectual property, privacy, images or contracts;
- Interfere with our Site or our Services or damage them, including through the use of viruses, cancelbots, Trojan horses, harmful codes, etc.;
- Use our Site or our Services to transmit, distribute, display or submit any information concerning any other person or entity, including, but not limited to, photographs of other persons without their permission, or personal information;
- "Stalk" or harass any other user of our Site or our Services, or collect or store personally identifiable information about any other user other than for transaction purposes as a Host or Tenants on the Roomlala Site;
- Offer, as a Host, any Accommodation that you do not own yourself or that you do not have permission to rent as a residence;
- Invite or solicit in any way the other Members of the Site to use third-party services or websites that are competitors of Roomlala, without the express written authorisation of Roomlala;
- Impersonate any person or entity, falsify documents or make false statements;
- As a Host, submit a listing with false or misleading information, including pricing information, or submit a listing with a rate that you do not intend to honour;
- Violate the general terms and conditions;
- Adopt disruptive, circumventing, abusive or harassing behaviour in any area or aspect of our Site or our Services;
- Post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates the patent, copyright, trademark, trade secret, moral rights or other intellectual property rights of a third party, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading (directly or by omission or failure to update information) or lying; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) encourages discrimination, bigotry, racism, hatred, harassment or harm against an individual or a group; (vi) is violent or threatening or encourages violence or threatening actions for any other person; or (vii) encourages illegal or harmful activities or substances;
- Use, copy or reproduce the Site or the Services, the Roomlala name, all trademarks, logos and any other information proprietary to Roomlala as well as the coding and concept of any page content on the Site without the written consent of Roomlala;
- Monetise, sell or grant all or part of the access to the Site or the Services, as well as the information stored or shared therein.

Roomlala reserves the right to initiate legal proceedings in the event of violation of the general terms and conditions set out here, to the extent permitted by applicable law. Roomlala can also take a series of measures, including the deactivation or deletion of your listings or your Roomlala account in the event of violation of this article or the general terms and conditions.

Roomlala reserves the right to modify all listings likely to violate the laws or regulations currently in force, or which contravene these General Terms and Conditions.
The Member agrees to indemnify Roomlala for any damage suffered following the violation of these General Terms and Conditions by the Member, and guarantees Roomlala against all complaints, claims and/or grievances made by third parties for this reason.

15. Reporting inappropriate behaviour

If you are staying with or hosting another Member who you believe has inappropriate behaviour, including anyone who (i) behaves in a shocking, violent or sexually inappropriate manner, (ii) who you suspect of having stolen from you, or (iii) who has caused disturbances in any way whatsoever, you must immediately report them to the competent authorities and subsequently to Roomlala, by providing us with the police report number and the police service, knowing that your report does not oblige us to take other measures than those required by law (if applicable) nor to assume our liability towards you.

16. Exclusion of liability and guarantee of Roomlala

Roomlala acts as a host in the eyes of the law on trust in the digital economy voted in France on 21 June 2004.

Consequently, Roomlala cannot be held responsible, in its capacity as a host, for content belonging to third parties, and any claim must be directed towards the author of the content in question.

Roomlala declines all responsibility in the event of a dispute and/or any conflict between Members.

Roomlala undertakes to regularly monitor the functionality and accessibility of the Site. To this end, Roomlala reserves the possibility of temporarily closing access to the Site for maintenance reasons. Furthermore, Roomlala cannot be held responsible for any difficulty or momentary absence of access to the Site due to circumstances beyond its control, cases of force majeure or problems related to telecommunications networks, with Members being aware of the complexity of global networks and the surges in the number of internet users at certain times.

The services are provided by Roomlala as they are in the state, without any express or implied guarantee of any kind. Roomlala cannot and does not guarantee to Members (i) that the Services, which are subject to regular efforts to improve their performance and progress, will be totally free of errors, defects and faults, (ii) that the Services, being standard and in no case offered only to a given User based on their personal constraints, will meet their needs and expectations specifically.

In all cases, it is up to the Member to prove the fault of Roomlala in order to call its liability into question, which will be strictly limited to direct damages.

17. Subsidiarity

The Member acknowledges that the Services offered on the site are designed as a complementary solution, but not an alternative one, for the purposes of increasing a search field to undertake a rental as well as increasing the visibility of a Listing for Hosts, and that this solution cannot replace other means that the User may have at their disposal to achieve the same objective.

18. Intellectual property

The systems, software, structures, infrastructures, source codes, databases and content of all kinds (texts, images, visuals, music, logos, trademarks, etc.) used by Roomlala on the Site are protected by all copyrights, patents and other intellectual property rights in force. Roomlala reserves all rights to this intellectual property. Any form of disassembly, decompilation, decoding, extraction, exportation, reuse, copying and more generally any form of reproduction, representation, circulation, use of all or part of these elements without the authorisation of Roomlala is strictly prohibited and could give rise to legal action.

19. Personal information

Roomlala is committed to a personal data protection policy whose characteristics are explicitly set out in the document entitled Privacy Policy, which Members are expressly invited to consult in order to be informed.

Members are invited to read this document.

In accordance with law no. 78-17 of 6 January 1978 relating to information technology, files and freedoms, Roomlala declares the processing of its Members' personal data to the CNIL under number 1519261.

20. Advertising

Roomlala reserves the power to insert advertising or promotional messages on any page of the Site and to associate them with any content posted on the page by a Member in the manner and under the conditions of which Roomlala will be the sole judge. Generally speaking, Members declare that they are aware that Roomlala may display advertising or promotional content on the Site.

21. Links and third-party sites

Roomlala cannot in any case be held responsible for the technical availability of any third-party website to which Members have access or have access via the Site.
Roomlala assumes no responsibility regarding the content, advertisements, products and/or services available on these sites which are governed by their own terms of use.

Roomlala is also not responsible for transactions undertaken by a Member and any advertiser, professional or seller to whom the Member has been directed via the Site and will in no case take part in any disputes raised with these third parties, in particular regarding the delivery of products or services, guarantees, statements and other obligations to which these parties are bound.

22. Complaints

Any action committed on the Site that could be considered harmful to a third party can form the basis of a complaint to Roomlala. This complaint must be addressed to Roomlala at 38, rue de Levis - 75017 Paris.

In accordance with article 6 I 5 of the French law of 21 June 2004, the complaint must include:
- the date of the notification
- the identity of the claimant (if the claimant is a person: their surname, first name, profession, address, nationality, date and place of birth; if the claimant is an entity: the legal form, company name, registered office and the legal body representing it)
- the names and address of the recipient (in the case of a legal entity, its name and registered office)
- a description of the facts surrounding the dispute and their exact location
- the reasons why the content must be removed, including any legal provisions and justifications for the facts
- a copy of the correspondence addressed to the author or publisher of the disputed information or activities requesting their suspension, deletion or modification, or the justification for why the author or publisher could not be contacted.


Roomlala will have the possibility to take any measure deemed appropriate without obligation on its part and/or to forward the complaint to the competent authorities.

23. Modifications

Roomlala reserves the right to modify these general terms and conditions at any time.
Registered Members will be informed of any modification of the general terms and conditions by all useful means before the new general terms and conditions are effective. A User who does not accept the modified terms must, before they come into force, unsubscribe from the Services. Members who are not registered on the Site and who only view it are invited to regularly check the Site for the latest effective version of the general terms and conditions that are applicable to them as soon as they come into force. Any User using the Services after the entry into force of new general terms and conditions is deemed to have accepted the modifications.

By way of derogation from the rule above, when a Member has subscribed to a Premium subscription, they have the choice between (a) the application of the general terms and conditions in force at the time of subscription or (b) adherence to the new general terms and conditions. They have a period of 15 days from the information relating to the modification to make their decision known to Roomlala by any appropriate means. Without a response within this period, the Member is deemed to have opted for the application of these general terms and conditions which were in force at the time of subscription to the Premium Subscription.

24. Partner cookies

Regarding the cookies used by our partners, you have the option to deactivate targeted advertisements from our partners that appear when you browse our site. Please note that by selecting this option, you will continue to receive advertisements, but they will no longer be adapted to your interests.
Click on the following links to learn more about the practices of our partners and the choices they offer regarding cookies: Managing your cookies.

We collect data on your browsing activity on our online network of websites. We may also collect data from other sources, including your memberships and your responses to surveys or contests. However, we will not combine this data with personal information about you with a view to sharing it with a third party.

We will not provide any personal information that we collect on our online network, or offline, to an advertiser or any other third party without your express consent or as stated expressly in this privacy policy. To the extent that user data is not personal information (for example, data associated with a cookie or a pixel tag that does not allow an individual to be reasonably identified), we may disclose this user data to third parties and allow them to use this data for the purpose of associating that cookie or pixel tag with your use of third-party websites where we or our advertising partners have entered into an agreement to offer you advertisements on these third-party websites. We may also collect and use third-party usage data to facilitate the display of targeted advertisements or content based on your use of these third-party websites. This is what is called third-party online behavioural advertising (OBA).

For example, we may collect information related to demographic, behavioural and usage patterns, collectively called "preference data". The examples of information collected are the type of content viewed online, the geographical location of a user and specific searches undertaken by a user. Preference Data is associated with a cookie or a pixel tag that does not allow an individual to be reasonably identified and is segmented by interests or preferences: for example, location, gender, presumed age and online actions. Examples of segments: "men interested in cars", "women interested in shopping" or "households with two children looking for real estate". A cookie or a pixel tag allows for particular types of advertising or targeted content to be delivered to particular segments.

For example, an advertisement for a motor sports event can be delivered to unidentified users in the "men interested in cars" segment but not to unidentified users in the "women interested in shopping" segment. By targeting advertisements and content to unidentified people (like you) only if you are part of a particular interest or preference segment, the targeted advertisement and targeted content are intended to be more relevant or useful to you.

You can choose to opt out of third-party OBA online behavioural advertising on our network.
To opt out, go to Your Online Choices. The opt-out option means that the display advertising you see on our network may not be adapted to your interests or preferences and may therefore be less relevant or useful to you. If you wish to file a complaint in relation to third-party OBA, you can also go to the Your Online Choices site.

You can also manage cookies on your mobile device or in your web browser's privacy settings. Consult the FAQs of your device or browser, or Your Online Choices for more information.

For more information concerning how we process personal information and, in some cases, non-personal information, please consult the relevant sections of our Privacy Policy.

For more information about our current general terms and conditions, our privacy policy or our tracking and targeting practices, or if you wish to address a complaint to us in relation to this policy, please contact our Customer Service.

25. Language, applicable laws and jurisdiction

These general terms and conditions are governed by French law. If these terms are translated into one or more languages, in the event of a contradiction or dispute over the meaning of a term or clause, the preponderant language of interpretation will be French. In the event of a dispute over the validity, interpretation, performance or non-performance and/or execution of these general terms and conditions, or otherwise on the Services or the Website, the parties agree that the only competent courts will be those of Paris, France, unless mandatory procedural rules to the contrary apply.