How are 'points of attention' managed in the personal area menus?

You've noticed a small red circle with an exclamation mark (!) next to certain menus in your personal area? No worries: these indicators are there to guide you. They simply signal that an action on your part is expected to complete your profile, finalise a listing, or respond to an ongoing request.

Here's what each warning means and how to make it disappear.

On the Dashboard

The "Dashboard" menu displays an exclamation mark as soon as at least one action is pending somewhere in your personal area. This is a global indicator that covers several situations:

  • Your profile is not sufficiently complete
  • You haven't added a profile photo
  • Your identity or phone number is not verified
  • One of your listings is incomplete
  • A listing requires a registration number from the town hall
  • You have a review pending completion
  • A rental request is awaiting your response

In short, as long as an exclamation mark is visible elsewhere in your personal area, it will also appear on the Dashboard. This is your main reminder that something requires your attention.

In the "My account" menu

An exclamation mark appears on the "My account" tab as long as one of the following sections is not fully completed.

Profile

Your profile is considered complete when all of these details are filled in:

  • First name and surname
  • Gender
  • Year of birth
  • Address
  • Time zone
  • Interests
  • Personality traits
  • Languages spoken

Go to the "Profile" section of your account to fill in the missing fields.

Photo

If you haven't yet added a profile photo, a warning appears on the "My account" menu as well as on the "Photo" section. Adding a photo reassures other members and increases your chances of receiving responses.

Trust

The "Trust" section displays an exclamation mark if one of these verifications has not yet been carried out:

  • Identity verification
  • Mobile phone number verification

These verifications strengthen trust between members of the Roomlala community.

Payout

A warning appears if your payout information is not filled in or is not valid. This information is essential for you to receive your payments if you are a host.

In the host area

The "Host area" tab displays an exclamation mark when at least one of the following situations occurs.

Incomplete listings

If one of your listings is incomplete, a warning appears on both the main tab and the "My listings" section. A listing may be considered incomplete if it's missing:

  • The description (property characteristics or house rules)
  • Information about the neighbourhood (nearby amenities)
  • The property's surface area
  • The facilities
  • Photos
  • A video
  • An up-to-date calendar

Completing your listings improves their visibility and inspires confidence in potential tenants.

Town hall declaration

For certain listings located in France, regulations require you to register your property with your local town hall. If this step has not yet been completed, a warning will remind you.

Taxation

If you are affected by tax obligations related to renting, an exclamation mark appears on the "Taxation" section as long as your tax information is not complete.

Reviews to write

After a rental, you may be invited to leave a review for your tenant. As long as this review has not been written, a warning appears on the "Reviews" section.

In the tenant area

The "Tenant area" tab displays an exclamation mark in only one case: you have a review pending completion. After a stay, you are invited to rate your host and the property. Go to the "Reviews" section to share your experience.

How to make these warnings disappear?

It's simple: just complete the requested action. As soon as the missing information is filled in or the pending action is completed, the exclamation mark automatically disappears.

To summarise, here are the possible actions:

  • Complete your profile (personal information, photo, verifications)
  • Fill in your payout information
  • Finalise your listings (description, photos, calendar, etc.)
  • Complete your tax or declaration obligations if applicable
  • Write pending reviews after a rental

If a warning persists even though you believe you have completed everything, please do not hesitate to contact our customer service who will be able to help you.

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