Are utilities included in the rent/rates?
Are utilities included in the rent?
In most cases, yes .
Utilities are included in the rents displayed on Roomlala.
Accommodation providers are encouraged to include all charges in the proposed rates.
In case of doubt
If you have any doubt, we advise you to confirm the information with the host directly via Roomlala messaging.
Do it by written message, before confirming the reservation.
Special case: charges not included
Some accommodation providers may specify that utilities are not included in the rent.
In this case, the exact amount of additional charges to be paid outside the site must be clearly stated in the listing description .
In case of a problem
If a host asks you for an additional payment outside of Roomlala, without this having been specified in the listing at the time of reservation, contact us immediately.
This step must be taken no later than the day of your arrival .
Our team will then be able to intervene and verify the situation.