How can I view my list of potential tenants?

As a host, you can view a list of potential tenants: people looking for accommodation near yours. These profiles are automatically filtered according to the features of your listings. Here is how to access it, and what to do if the list seems empty.

How to access potential tenants?

You must first have at least one published listing. Then, go to your Host Space, in the Tenants section.

What is this list for?

This list brings together tenants looking for accommodation near your property. By clicking on "Propose my listing", the tenant receives a presentation of your accommodation. They can then contact you directly if they are interested.

How to filter the profiles?

To refine your search, several filters are available:

• The listing concerned
• The desired month of arrival
• With or without a profile picture
• Whether the tenant's identity is verified or not
• Profiles already contacted or not, and archived profiles

I cannot see any potential tenants, what should I do?

Don't panic. In the vast majority of cases, it is a question of calendar. The availability of your listing is a criterion taken into account: a tenant only appears in the list if the period they are looking for is free in your listing's calendar.

However, tenants are almost always searching for upcoming dates. If your calendar is not up to date, or if the coming weeks are marked as unavailable, no profile will be able to show up, even if there are requests in your area.

Above all, check the calendar for your listing in your Host Space, in the Calendar section, and make sure to open up future periods during which you can host a tenant. Once the calendar is updated, return to the list: new profiles should appear.

Good to know

When you click on "Propose my listing", a notification is sent to the tenant (by email or via Roomlala messaging, depending on their preferences).

How to deactivate notifications?

If you no longer wish to receive emails regarding new potential tenants, go to your Host Space, in the Tenants section. At the top of the page, simply uncheck the box dedicated to notifications. Your preferences are saved automatically.

A question? Our team remains at your disposal via the contact page.