Rent and book with peace of mind

Every booking on Roomlala is protected by full insurance, at no extra cost.

Because trust is at the heart of every stay, Roomlala includes insurance in all online bookings. Hosts and travelers, you are protected.

500 000 €
Rental liability
Coverage of the financial consequences of your liability in the event of fire, explosion, water damage or freezing in the rented accommodation.
450 000 €
Recourse from neighbors and third parties
In the event of a disaster affecting neighbouring properties or third parties, you are also protected.
4 000 €
Property damage
Coverage for accidental material damage to furniture and equipment in the accommodation, with a deductible of only €75.
Automatically included in every reservation

You don't need to do anything. The insurance is automatically activated as soon as your online booking is confirmed on Roomlala. It covers the entire duration of your stay, from the first day to the last.

Events covered

Fire
Explosion
Water damage
Gel

All types of accommodation covered

Apartment, house, room, shared accommodation, bed and breakfast, caravan or mobile home: all types of accommodation offered on Roomlala are eligible for our insurance.

What is not covered

Excluded are intentionally caused damage, voluntary damage (including cigarette burns), damage related to undeclared natural disasters, damage of nuclear origin, theft or disappearance of property, cleaning costs and appliance breakdowns.

How to get compensation?

In the event of a claim, contact our Customer Service department as soon as possible. We will guide you step by step through the claims process with our partner insurer, Groupama.