Rent and book with peace of mind

Every booking on Roomlala is protected by comprehensive insurance, at no extra cost

Because trust is at the heart of every stay, Roomlala includes insurance with every online booking. Whether you are a host or a guest, you are protected.

500 000 €
Tenant liability
Coverage of the financial consequences of your liability in the event of fire, explosion, water damage, or freezing in the rented accommodation.
450 000 €
Recourse for neighbours and third parties
In the event of an incident affecting neighbouring properties or third parties, you are also protected.
4 000 €
Property damage
Coverage for accidental material damage to the accommodation's furniture and equipment, with an excess of only £75.
Automatically included in every booking

You do not need to take any action. Insurance is automatically activated as soon as your booking is confirmed online on Roomlala. It covers the entire duration of your stay, from the first to the last day.

Covered events

Fire
Explosion
Water damage
Frost

All property types covered

Flat, house, room, shared housing, guest room, caravan or mobile home: all types of accommodation offered on Roomlala are eligible for our insurance.

What is not covered

Damage caused intentionally, wilful damage (including cigarette burns), damage related to undeclared natural disasters, damage of nuclear origin, theft or disappearance of items, cleaning fees, and appliance breakdowns are excluded from coverage.

How do I claim compensation?

In the event of a claim, please contact our Customer Service team as soon as possible. We will guide you step-by-step through the claim procedure with our insurance partner, Groupama.