What to do in case of a disagreement or dispute with my host/tenant

Resolving a dispute between a host and a tenant

In case of disagreement, it is important to try to find a peaceful and amicable solution.

Here are some best practices to follow.

  • Communicate openly and honestly
    Express your point of view calmly and try to understand that of the other person.
  • Listen carefully
    Take the time to listen to the other party's concerns.
  • Find a compromise
    Find a balanced solution that is acceptable to everyone.
  • Document the agreements
    If an arrangement is reached, put it in writing to avoid any misunderstanding.
  • Ask for help
    If the dispute persists, you can seek the help of a neutral third party such as a mediator or a lawyer.

Also, remember to refer to your rental agreement to understand the rights and obligations of each party.

In the event of a major disagreement, you can also decide, by mutual agreement , to terminate the lease.

Lease termination and eviction

As a host, you cannot terminate a reservation before its end date without a valid legal reason .

A simple disagreement does not justify early termination. In this case, the tenant must decide to leave the accommodation themselves .

The procedure for terminating the lease and possible eviction depends on the presence of a termination clause in the contract.

This clause provides for the automatic termination of the lease in the event of a breach by the tenant, particularly in the following situations.

  • Unpaid rent or charges
  • Security deposit not paid
  • Lack of rental risk insurance
  • Neighborhood disputes noted by a judge